Returns & Exchanges
Public Address Solutions offers a 30-day return policy on all electronic equipment to ensure your sound systems meet your professional requirements. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and technical exchanges.
Initiate Your Request
Contact our support team with your order number and product serial number to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Place the electronic components in their original factory packaging, including all manuals, cables, and mounting hardware to avoid restocking fees.
Shipping and Labeling
Clearly mark your RMA number on the outer shipping box and send the package to our centralized distribution center using a tracked carrier.
Testing and Refund
Our technicians will inspect the hardware for functionality; once cleared, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing